In order to better serve customers, meet and exceed customer needs, once we receive customer inquiries, we will first confirm customer needs, such as printing speed (capacity demand), product material, production location planning, site conditions, budget, etc. To recommend suitable machine model. Once you are interested, we will invite you to visit the company for on-site printing sample and technical communication. If the time is not convenient for you, we also invite you to send us samples for printing. And confirm the effect with you by telephone, video, etc., especially the speed, equipment operation, adhesion, etc., to ensure that our operation of your product meets your needs.
After you purchase our machine in the later stage, we will provide timely after-sales service to ensure that you can use and maintain our machine well. We usually provide guidance through social media, video, remote, or meetings, etc., if necessary , we can also provide door-to-door service or invite you to study in our company. We provide one-year warranty service for the main spare parts of the equipment, as well as life-long after-sales service, as long as you need, we will serve you.